If you have a fire or water emergency, please call us now at (413) 324-1300

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Fire & Water - Cleanup & Restoration


Flooded Basement in Russell, MA

This flooded basement in Russell, MA was the result of a burst pipe.  The before picture shows the saturation of the carpet.  The after picture was taken once demolition was completed.  This enables quicker and more effective drying.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed. 

Our SERVPRO Representative will ask several questions: 

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Faster to Any Size Emergency

In many cleaning and restoration situations, immediate action is needed. Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of Hampshire County arrives quickly and starts the water extraction process almost immediately. 

For help restoring your home after a water loss, call SERVPRO of Hampshire County  at 413-589-8975. We’ll make it “Like it never even happened.”