Water Damage Repair and Restoration

Water loss incidents can be among the most detrimental disasters to affect area homes. With many colleges in the vicinity like Hampshire College, Amherst College, and Smith College, a single substantial loss incident could displace hundreds of students. Because of how quickly water damages can migrate through a home or building, we have a fast response to these emergencies beginning with ready trailers stocked with a broad assortment of our more than 150 air movers and more than 50 dehumidifiers. We also have a wide range of specialty drying tools, including generators, pumps, portable heaters, and others. 



Our fixation on providing quality service has encouraged nearly all of our staff to acquire Water Restoration accreditation through the Institute of Inspection, Cleaning and Restoration Certification (IICRC.) This drive has been instrumental in providing the right amount of qualified personnel to large projects greater than 10,000 square feet to many of the multi-level family homes we help. No matter what loss incident threatens your property, We’re Faster To Any Size Disaster. 

Have Water or Flood Damage?
Call Us Today – (413) 324-1300

Locally Owned Company with National Resources

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Hampshire County is close by and ready to respond to your flood or water damage emergency. We are proud to be an active member of the Northampton community and want to do our part to make our community the best it can be.

We are proud to serve our local communities:

Why Choose SERVPRO of Hampshire County?

fast response to water damage

We’re Faster to Any Size Disaster

We’re dedicated to responding immediately when you contact us. A fast response lessens the damage, limits further damage, and reduces cost.

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highly trained water damage restoration technicians

We’re Highly Trained Water Damage Specialists

As leaders in the water damage industry, we have advanced training and expertise, not to mention a tremendous amount of hands-on experience. We use this training and experience to quickly dry your home and restore it back to pre-water-damage condition. Our process includes documentation of the drying process to validate your property is dry. Learn about our water damage training and certificates.

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fast water damage cleanup

We Use Advanced Drying Equipment and Techniques

We invest in the latest technology and equipment because it helps us restore your home more quickly and to minimize cost. This equipment allows us to detect hidden moisture and extract standing water quickly and efficiently. We also utilize professional-strength cleaning, sanitizing, and deodorizing products to cleaning and sanitize the affected water damage area for your comfort and safety.

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Our Water Damage Restoration Process

Since every flood and water damage scenario is a little different, each one requires a unique solution tailored for the specific conditions. However, the overall water restoration process remains the same. The steps below detail our restoration process for the typical water-damaged property.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration