SERVPRO of Hampshire County Employee Photos

Megan Fall

Megan is the Production Manager at SERVPRO of Hampshire County. She has worked for the franchise since 1999 and holds the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):  Water Damage Restoration, Fire and Smoke Restoration, Applied Structural Drying and Upholstery and Fabric Cleaning.  She also has a Lead Cleaning Certification, a Successful Subrogation Certification, a Department of Transportation (DOT) Certification. Recently Megan has completed training in Xactimate 28 and Mobile.  Outside of work, Megan enjoys cooking for family and friends, playing softball, going to the casino and baking and decorating cakes.

Alex Gonzalez

Alex Gonzalez is the Crew Chief at SERVPRO of Hampshire County. With over 8 years of experience with our franchise, Alex is a leader with several certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician, Lead Removal and Mold Remediation. Alex likes helping people get back to normal after a disaster. In his spare time, he enjoys riding his scooter, comic books and video games.

Shalom Medina

Shalom has now accepted a position on the team as the Marketing Representative and Marketing Coordinator.  He is a Veteran of the US Navy and has several previous years experience in the restoration and commercial renovation and building field.  Shalom's experience will help our team better service our commercial clients in their time of need.  

Lou Masse

Lou is the Senior Reconstruction Crew Chief at SERVPRO of Hampshire County.  He has worked in construction for over 20 years, building houses, roofing, painting and finish work.  He is a retired Corrections Officer.  In his spare time Lou enjoys golfing, hunting and playing with his grandchildren.

Josh Riley

Josh is a Production Chief at SERVPRO of Hampshire County and has extensive knowledge in mitigation, He is IICRC-WRT and OSHA 10 Certified as well as EPA Universal Refrigeration. Josh has a positive personality with a strong attention to detail mind set. In his spare time he enjoys Gaming, Riding dirt bikes, and bowling.

Amber Strait

Amber is a Production Technician at SERVPRO of Hampshire County. She specializes in general cleaning and fire/soot cleaning of structure and contents. She is a self-motivated, punctual, task driven individual who loves to motivate others on her team. In her spare time she LOVES playing her favorite sport, softball and spending a lot of time with her family and friends.

Rey Alicea

Rey Alicea is a Production Technician at SERVPRO of Hampshire County. He previously worked for a moving company before becoming a member of our team. Rey has excellent attention to detail and specializes in general cleaning and fire/soot structure and content cleaning. In his spare time he likes working on his truck.

Mark Libiszewski

Mark has joined our team as our Operations Manager.  He comes to us from a major regional grocery distribution center where he managed the daily operations.  His experience in this field along with his years in the restaurant industry make him a great addition to help better serve our customers and clients in their time of need.  His strengths include organization, training, staff management and versatility.

In his spare time Mark enjoys watching all sports and especially enjoys golfing.