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Fire & Water - Cleanup & Restoration

Water Damage and Mold Damage Education

11/19/2015 (Permalink)

Happy end of the week to all of you!  I trust it’s been a good week with minimal disruption before we start wheeling into the Holiday Season. 

This week I met with a group of Insurance Professionals and a group of Real Estate Professionals.  We were able to discuss issues that affect them both.  Mold and Mold Remediation was a hot topic at the Realtor’s Meeting while Ice Dams and Ground Water Basement Flooding were the order of the day with the Insurance Agents.  In both scenarios the conversations were lively, discussing everything from Water Mitigation strategies to Mold testing and remediation practices.  SERVPRO of Hampshire County is dedicated not only to PERFORMING these services with the best possible results, but to also EDUCATING those professionals whose job it is to make sure their clients are as “in the know” as possible.  I spoke of this earlier in the week, and wanted to hammer home that point. 

TRAINING our Staff, EDUCATING and ASSISTING our Western Massachusetts clients to better service their customers so they can master their domain.  THAT’s what turns a good week into a GREAT week!  Every day was NOT MONDAY!   I was told this week by an Insurance Agent that he “looks forward to Monday” after 45 years in the business, what a great outlook, how many of us can say that?  What can we do to get there?    

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