Why SERVPRO Photo Gallery

People getting food under a SERVPRO tent

25th Anniversary!

We recently celebrated the 25th anniversary of SERVPRO of Hampshire County. Thank you to all the team members for their dedication and hard work! 

Blue framed house with a large fallen tree that broken into the roof

East Longmeadow Emergency Storm Damage Service

A recent storm wreaked havoc on many people in Western Massachusetts.  One of our customers in East Longmeadow suffered this wind and storm damage due to an uprooted tree. Our SERVPRO crew cleaned the debris in the house, started the drying process and secured several rooms that were affected by fallen ceilings, insulation and damaged structural supports. We’re Faster To Any Size Disaster. 

Water Damage - Northampton Business

Water damage at Aspen Dental required the services of a professional water restoration company. Aspen Dental needed quick and first class service. SERVPRO of Hampshire County stands ready 24/7 to respond to our client's disasters regardless of size. Our industry certified technicians provided the service that was required to get Aspen Dental back in business quickly.

The Damage A Burst Pipe Can Do

This is a picture of a living room ceiling in a Stockbridge, MA home.  A pipe burst on the second floor bathroom and water was running for some time.  The house flooded through the first floor down to the basement, causing serious damage.  Ceilings, walls, furniture and hardwood floors were damaged.  SERVPRO of Hampshire County technicians are trained to handle the worst water damage.  If a pipe bursts in your Western MA home or business, call us right away at 413-589-8975. 

Hidden Water Damage Creates Black Mold in Hadley, MA

Over time, an undetected slow leak can do great damage. A homeowner called SERVPRO of Hampshire County when they discovered black mold in their Hadley, MA basement. Our technicians used their training and expertise to identify the source - a leak in the shower drain.  Removing the shower floor revealed a large amount of rot, shown in this picture.  The family was relieved to find a solution for the problem. 

If you discover mold in your Western MA home or business, SERVPRO of Hampshire County can help source the cause of the damage and clean it up.  The longer mold and it's cause goes undetected, the worse (and more costly) the damage will be.  Give us a call at 413-589-8975.

SUV Deodorization in Ludlow, MA

SERVPRO of Hampshire County offers a variety of options for removing stubborn odors.  In this picture, a customer experienced mouse droppings in their car that they couldn't remove.  This is where having the right equipment and training make all the difference. Utilizing an ozone machine, our technicians were able to eliminate the odor.  You can see an air mover in this photo that was used after the ozone treatment to restore the vehicle to its "pre-rodent" environment.

Call SERVPRO of Hampshire County for all your indoor air quality and cleaning needs at 413-589-8975.

Got a stubborn odor?

Got a stubborn odor?

At SERVPRO of Hampshire County, we have the expertise and equipment to tackle your toughest odors.  In this photo, our technician utilizes Thermal Fogging to deodorize nicotine odors in a Southampton, MA home.  The thermal fogging process is fast and effective. Dry fogs penetrate quickly and deodorize rapidly because of the small particle size. Most of the fog evaporates within a few hours, taking the odor with it.  If you've done everything and more trying to get rid of a stubborn odor, call us at 413-589-8975.


In a recent HVAC Duct Cleaning, one of our Western Massachusetts Residents was surprised to see that they had tenants living in their dryer vent.  Dryer vent cleaning is an important add on to your household duct cleaning. This customer is now much safer from risk of fire and has a more efficient dryer system working for them.  SERVPRO of Hampshire County has been cleaning ducts in the Northampton community for nearly 10 years.  Heat and Air Conditioning Duct Cleaning and Dryer Vent Cleaning will help improve indoor air quality and your systems performance, as well as prevent a potential fire damage.  

Hampshire County Large Fire Damage Response

A local Educational Institution had a significant fire damage. We were onsite within an hour of the call assessing damage and beginning cleanup. In total, an entire floor with over thirty offices was affected by smoke/fire damage, displacing many educators. The goal, as with any commercial fire damage/water damage, was to get them back in their offices and functioning as quickly as possible. SERVPRO of Hampshire County responded in force and completed the majority of the work in one day, the highly affected areas took a few extra days. Educators/Administrators were back in their offices on Monday Morning, the fire took place on Thursday Morning.  SERVPRO of Hampshire County has been serving Educational Facilities, Commercial Properties and Homeowners in the Amherst, Northampton, Hadley and South Hadley area for over 20 years with quick response and superior results. Faster to any size disaster has always been the mantra, a philosophy with which we continue to work.